For items in the "Quick Ship" category, US orders with horse hair arriving on or before December 1st are anticipated to arrive back by Christmas. Please note that due to the Covid-19 closures there have been unexpected shipping delays. With that said, I cannot guarantee specific delivery dates for the 2020 Christmas season.
To ensure the fastest production time possible for your keepsakes, please ensure the following:
- Your order is shipped via the United States Postal Service to our correct address. Click here to view mailing instructions.
- The name and address you list in the billing address section matches the name on your horse hair packet.
- Your order number is listed on or in your horse hair packet, if the names do not match.
- Your horse hair is shipped dry. This is vital, or the hair will be damaged beyond use.
Please note that any orders with horse hair arriving to us on or after December 2nd will not be started until January 2nd, 2021.